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Online Banking

Debit Card Services & Support

Lost or Stolen Debit Card

During normal business hours: Contact us immediately at 262-363-6500.
After normal business hours: Call the Lost/Stolen Card Service Center at 1-866-546-8273.

Daily Spending Limit Increase

You can request a temporary increase to your daily spending limit by contacting us at 262-363-6500.

Travel Notification

If you plan to use your debit card while traveling, please contact us at 262-363-6500. We will remove any transaction restrictions that may impact your destination.

Debit Card Security

Learn how to sign up for fraud detection services and check current transaction restrictions on the Debit Card Security page.

Credit Card Services & Support

Credit Card Account Access

Log in to the Elan Cardmember Service site to view activity on your Citizens Bank Credit Card.