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Secure Email: Use our Secure Email Portal if your message will contain sensitive personal or account information, or if you need to send us an attachment that contains sensitive personal or account information. If you are new to our portal, these instructions will help guide you through getting registered.

Standard Email: Email us at info@citizenbank.bank to send us an unsecured message only. Do not send personal or account information in the email message. (This email is for the Citizens Bank based in Wisconsin only.)

Secure Form

The secure form below can be used to send us sensitive personal or account information. Please note that we will generally respond to messages sent using the secure form within 24-48 hours, Monday to Friday. If you have a concern that requires faster attention, please call us.
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