Documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,download Adobe® Acrobat Reader.
Online Banking

Tell us how we can help.

Whether you have questions, suggestions, or simply need more information, we want to hear what's on your mind.
 
 

Email Options

Secure Email: Use our Secure Email Portal if your message will contain sensitive personal or account information, or if you need to send us an attachment that contains sensitive personal or account information. If you are new to our portal, these instructions will help guide you through getting registered.
 
Standard Email: Email us at info@citizenbank.com to send us an unsecured message only. Do not send personal or account information in the email message.
 

Secure Form

The secure form below can be used to send us sensitive personal or account information. Please note that we will generally respond to messages sent using the secure form within 24-48 hours, Monday to Friday. If you have a concern that requires faster attention, please call us.
* Required

Contact Information


Are you an existing customer of the bank?*

Learn More


I’d like to learn more about (choose all that apply):

Personal Banking
Business Banking
Personal Finance
Insurance

Thank you for your submission!

We will be in touch with you soon.