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Online Banking

This is how you do it.

Looking for step-by-step instructions? You've come to the right place. We also have our Digital Banking Guide to help you through the primary features like transfers, bill payments, alerts and more!

Make a Mobile Deposit

  1. Endorse the check with your signature and "Mobile Deposit Only"
  2. Log into your Citizens Bank WI Mobile Banking app
  3. Tap Mobile Deposit in the app's menu
  4. Choose the account for the deposit to credit
  5. Input the dollar amount
  6. Take a picture of the front of the check
  7. Take a picture of the back of the check
  8. Tap SUBMIT
  9. Tap I AGREE

Transfer Funds with P2P

  1. Log into the Citizens Bank WI Mobile Banking app
  2. Choose Person to Person Transfers from the menu
  3. Choose Manage Cards to add your consumer debit card information (only required if a card is not already on file in the app)
  4. Choose Send Money to create a new transfer
  5. Choose the card you want to transfer from with Select Account
  6. Add the amount of the transfer
  7. Add the Recipient's email or mobile phone number
  8. Type a memo if you want to add a description of the transfer
  9. Tap Submit
  10. Accept the Internet Banking Agreement by tapping I Agree
  11. Review the pop up showing the transfer setup. Tap OK to continue
  12. Enter your debit card's PIN, being sure to tap the correct numbers on the shuffling keypad. Tap Submit PIN to complete the verification
  13. Once you see the pop up message indicating "Successfully Created Transfer", tap OK to continue using the mobile banking app