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Meet Our Insurance Agents


Insurance Manager Laurel BrinkmanLaurel Brinkman

Insurance Officer

Joining Citizens Bank Insurance Services in 2020, Laurel continues her 20-year career in the industry as the manager of our team. Laurel’s experience comes from a variety of roles within the insurance sector, from underwriting to marketing to account management. She’s excited to apply her knowledge to bring the best insurance options and best service to our clients. Outside of work, Laurel makes a difference by volunteering at her church and supporting their missions.


Hope Dirksmeyer - InsuranceHope Dirksmeyer

Insurance Agent

Hope joined Citizens Bank Insurance Services in 2013. An expert in personal lines and life insurance, Hope enjoys finding clients of all ages and in all life stages a way to protect what’s important to them while also saving them money. She is active in the community, regularly volunteering at her church and her kids’ school.


Stephanie Schuldies - InsuranceStephanie Schuldies

Insurance Agent

Stephanie joined Citizens Bank Insurance Services in 2016. Our resident expert on commercial insurance lines, Stephanie has proven she can be a valuable asset to businesses who are looking to protect their assets. She stays involved in the community by participating in events with her children.


Jody Sorge 

Insurance Assistant


Our main offices are located inside the Vernon branch of Citizens Bank -- which is just north of the intersection of I-43 and Highway 164. However, we are happy to meet at any Citizens Bank office, or a location of your choosing. Just contact us to schedule an appointment today!

Citizens Bank Insurance Services

Citizens Bank Vernon Office
W236S7050 Big Bend Dr.
Big Bend, WI 53103

Our regular office hours are 9:00 am to 5:00 pm, Monday to Friday. Appointments are available upon request.